I received a scratch card in the mail and revealed three matching dollar amounts after scratching it, am I a winner?

I received a scratch card in the mail and revealed three matching dollar amounts after scratching it, am I a winner?

We're sorry to hear that!

For us to troubleshoot the issue, we ask that you please complete the steps below as this will allow us to narrow down the cause of the issue you are experiencing.

If you're using a computer:
  1. We ask that you first try clearing cookies and cache in your browser. This will often fix most issues on its own.
  2. Third party plug-ins and ad blockers may cause conflicts with our site or other plug-ins. Disabling them may resolve the issue.
  3. If these steps do not correct the problem, we ask that you try updating your browser or using another web browser to see if the problem persists. As errors are often specific to the browser they are experienced in, this will help us identify the issue. Please click here to learn how to keep your browser up to date/download a new one. 
If you're using a mobile device such as a cell phone or tablet:
  1. Clear your cookies and cache. 
  2. Restart your device by turning it all the way off and back on again. 
  3. If it is still not working, install another free web browser such as Firefox or Google Chrome from the app store for your device and try using it instead of the default browser.
If you are still having difficulties after following all of these recommendations, please submit a ticket here

After receiving this information, we will attempt to replicate the problem you are experiencing using the same specifications as your computer. We appreciate your patience and understanding as we work to resolve this issue as quickly as possible!



    • Related Articles

    • I matched some, but not all, of the numbers on my card on PCHlotto. Am I a winner?

      You must match all numbers entered on your card to win the prize listed. However, if you match 2 or more numbers on the same Lotto cards, you are eligible to earn Tokens. If you match all but one number on your Pick 7 or Pick 8 Lotto cards, you are ...

    • How can I become the Daily Slot Tournament’s $100 cash prize winner on the Slots tab on PCH.com?

      To become the Daily Slot Tournament’s $100 cash prize winner on the Slots tab on PCH.com, you must be that day’s top scorer or top token earner. Each day's tournament runs from 12AM-11:59PM ET. For full details, please visit our Official Rules.

    • How are PCH Digital winners notified?

      For online, mobile or app winners of amounts under $600, prizes may be in the form of online gift cards or prize checks. Prize checks are sent via First Class U.S. Mail. Prizes of $10,000 and above may be awarded either by overnight mail (or UPS) or ...

    • How are winners on PCHlotto selected?

      Dependent upon the type of PCHlotto game, winning numbers are selected as follows: Daily Draws: Winning numbers are drawn every night after 12:00 AM EST. They are then matched against all eligible entries that are received before 11:59 PM EST on the ...

    • How are PCH Digital winners selected?

      At PCH Digital our winner selection process is completely random and unbiased. All of our Giveaways and the handling of Prize numbers are governed by our Official Rules and under the Supervision of the PCH Digital Board of Judges. There are two ...