I changed my email address and when I try to log into your apps, I am being told that I am “unrecognized” why?
Do not worry, all this means is that your new email address is now associated with your PCH Digital account.
Simply log in with your new email address and you will be able to continue to enjoy our PCH Digital apps.
Rest assured, nothing has been made invalid on your account.
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change email, changed email, error, error message
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For instructions on how to force close your app/close your background apps, please refer to the below: iPhone®/iPad® users, please click here. Android users, please click here.
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We're sorry to hear that! For us to troubleshoot the issue, we ask that you please complete the steps below as this will allow us to narrow down the cause of the issue you are experiencing. If you're using a computer: We ask that you first try ...
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The game freezes. What should I do?
Try closing the application and restarting it. If this doesn't help, try re-installing the game.